Due to the restrictions of many state laws, we only ship wine to those states where direct shipment is permitted by law. At the present time, we can ship to: AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, VA, VT, WA, WI, WV, WY
For questions about shipping or for help placing an order, please contact us by emailing email@example.com or calling 855-707-8686.
All orders will be shipped via the shipping method chosen by the buyer. Due to some state‘s strict shipping regulations, we may be unable to ship to you directly. Please check your state‘s regulations. We recommend shipping via Expedited Shipping during warmer weather. During extreme heat we reserve the right to hold orders until cooler weather prevails in order to preserve the quality of the wine and ensure that it arrives to you in premium condition. Wine shipments will resume as soon as the weather becomes cooler. While we attempt to monitor applicable weather conditions, we cannot control them and, notwithstanding any other statement herein, we make no warranty or representation as to what the conditions will be when the wine is shipped. We are not responsible for, and will not replace, wine that is damaged by weather or other conditions which arise during shipping. By placing an order you are accepting the responsibility for that shipment through whatever weather or other conditions may occur during that shipment. To ensure proper delivery, we recommend that orders be sent to a business address where an individual (over 21 years of age) is available to sign for the order. REGARDLESS OF SHIPPING METHOD, ALL WINE SHIPMENTS MUST BE SIGNED FOR BY SOMEONE OVER 21 YEARS OF AGE.
If you are dissatisfied with your order for any reason, you must contact us within 30 days of delivery for a full refund less shipping and handling. If your order is damaged during shipment, please contact us within 24 hours of delivery. Refunds on damaged items are only issued once a claim is filed with the shipper.
Please mail your return package in a prepaid, insured, traceable method to:
Kinsella Estates, LLC
1134 Kline Street
La Jolla, CA 92037
It is the sole discretion of Kinsella Estates, LLC to issue any refund.
For customer service, please contact us by emailing firstname.lastname@example.org calling 855-707-8686.